FAQ

Frequently Asked Questions

  • ARE ELAN PRODUCTS MADE FROM GENUINE LEATHER ?

    Yes. All ELAN products are made from genuine highly quality Natural Leather. Belts are made from specially imported PU - Coated leather & metallic buckles.
    Only Planners & folders are available in leather as well as synthetic non-leather material. All non-leather products carry a tag with information on the materials used in making them.

  • ARE ELAN PRODUCTS AVAILABLE WITH A WARRANTY FOR FINISH AND MATERIALS ?

    Yes. All ELAN products offer warranty of 6 six months from the date of purchase. However, normal wear & tear due to usage, or mishandling of the product, excessive exposure to water or solvent, are not covered. For any manufacturing or material defects, we will offer you free replacement of the same product. In case of any such complaints, please bring the product to the store you bought the product from and they will do the needful. You may also get in touch with us, if needed, for any assistance.

  • HOW OFTEN DO YOU INTRODUCE NEW COLLECTIONS ?

    Normally two collections a year. Entire product range is updated, with new designs, colours and finishes. Every year in October, ELAN Planners are launched for the next calendar year.

  • HOW DO I TAKE CARE OF ELAN PRODUCTS ?

    Do not expose to excessive moisture, heat, any abrasive or corrosive substances. Wipe gently with a soft cloth. For leather products other than belts, use a good quality leather cream.

  • ARE ELAN PRODUCTS AVAILABLE ACROSS THE COUNTRY ?

    Available in all metro cities. Pl check the list of retail outlets in various cities on this website.

  • IF I HAVE ANY SPECIFIC QUERIES ABOUT ELAN, HOW DO I GET THE INFORMATION ?

    Do write to us or send us email through this web site. We will be pleased to assist you.

  • ARE ELAN PRODUCTS AVAILABLE ON E-COMMERCE PORTALS ?

    ELAN products are available on all leading e-commerce websites like - FLIPKART, MYNTRA, AMAZON, FASHIONARA, GIFTEASE, EBAY, SNAPDEAL.